KING-5 reporters use Verizon aircards out in the field, and we recently upgraded to the new 4G aircards, which at once make our laptops look 30 percent more cyborg, and make the download/upload speeds much much faster.
At least, when they work.
We’ve already had some problems with the connections switching between 3G and 4G in a way that, shall we say, is less than seamless.
Some firmware upgrades to the hardware seem to have helped a little, but the cards have definitely been more finicky than their predecessors. For the most part, I’vea been chalking that up to new technology (it takes a while to get the cell towers upgraded) that stuff up and running.
Then, yesterday happened. VZW’s 4G network went down nationwide, and with it, my ability to access my newsroom remotely. Not fun.
And the outage lasted 24 hours… Around 8am this morning, the Verizon Wireless Twitter account posted:
“4G LTE up and running. Thank you for your patience.”
Although, while it seems smartphones can now connect to 4G without a problem, the Wall Street Journal says customers with a laptop USB modem (like yours truly, who just experienced this while driving into Tacoma) will still have to reconnect to the network when switching between 3G and 4G connections.
VZW has not said what caused the 4G LTE network, which is rolled out in 45 meropolitan areas so far, to fail.